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Rewards Selection
Motivation programs are most successful when they
provide carefully selected reward items that will be
appreciated by your user community. The incentives you
select need to be tailored to match your participants'
demographics and culture.
We work with numerous vendors with vast product selection possibilities. We
will be happy to advise you on the customer, sales or
employee incentives that work best. We try to also
include items that have special meaning to your
participants and promote your organization.
Examples of the famous brand name products we work
with are:
Sharper Image |
Sony |
Movado |
Coach |
Nike |
Weber |
Oster |
Panasonic |
Levels Offered
Most successful rewards programs offer varying levels of
rewards and participant earning opportunities. This
allows participants to save their points to attain
higher levels, hence promoting retention. We will help
you select the appropriate levels for your business
model.
Custom Catalog
As part of building your online catalog, we provide you
with a complete inventory of available rewards per
level. Your online catalog is customized with the
rewards you choose. In addition, our platform allows you
to offer your own products and services as part of the
overall product mix.
Rewards Fulfillment & Customer
Support
Rewards fulfillment is also part of our service. The
online Rewards Catalog makes it quick and simple for
participants to shop for rewards and place orders. We
automatically notify you, notify the supplier, alert our
rewards center and send a confirming message to the
participant when a reward is selected.
We get size and color choices from the participant
when necessary and our industry-leading fulfillment
center ensures we promptly ship the participant's reward
right to their front door!
We also support all reward orders with responsive
customer service so you don't have to. Customers can
access customer support online to ask questions about
product and fulfillment. All support emails are
responded to within 24 hours of inquiry.
Rewards Delivery
Our recommended vendors have all committed to shipping
rewards within 21 business days of member selection. We
provide fulfillment monitoring so you don't have to.
Shrinkage and Breakage
You only pay for points when they are redeemed.
Participants tend to save their points or never redeem
them. It is usual for the total of all redemptions to
only total 15 to 20% of the value of the total number of
points awarded to members in your first few years. This
percentage has not exceeded more than 40% for our
customer base. |